Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly when creating an account or using GoMold:

  • Account information: name, email address, company name, country
  • Profile information: factory details, machine specifications, certifications, photos
  • Uploaded files: 3D mold files (STEP, IGES, STL, XT) and images
  • Communications: messages sent through the Platform's messaging system
  • Contact form submissions: name, email, phone number, and message content

2. How We Use Your Information

We use your information to:

  • Operate and improve the Platform
  • Match buyers with compatible molds and factories
  • Facilitate communication between users
  • Send important service-related notifications
  • Respond to your inquiries and support requests

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your profile information is visible to other authenticated users on the Platform as necessary for marketplace functionality. Factory addresses marked as private are only shown to confirmed business contacts.

4. Data Storage & Security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. We implement industry-standard security measures to protect your information. Uploaded 3D files are stored in secure cloud storage and are only accessible to authenticated users.

5. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data

To exercise these rights, please contact us through our Contact page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

8. Contact

For questions about this Privacy Policy, please contact us through our Contact page.